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E-commerce & Retail

Software & AI for e-commerce and retail

IIInigence builds custom software, AI, and operations automation for e-commerce and retail brands — from storefronts and internal tools to vendor and ERP integrations that take manual work out of running the business, so online retailers sell more and operate leaner.

The challenge

What slows e-commerce & retail down

Running an online store means juggling storefronts, inventory, vendors, and back-office systems that rarely talk to each other. We connect and automate them — and add AI where it actually moves revenue.

  • Order, inventory, and vendor data moving by hand between systems
  • Storefronts and internal tools that can't keep up with growth
  • Manual customer support drowning the team
  • No clean connection between the store and ERP or finance systems

What we build

How we help e-commerce & retail teams

Operations automation

Connect vendors, marketplaces, and your ERP so orders and inventory flow automatically.

Custom storefronts & tools

Fast, scalable web apps and internal tools built around how you actually sell.

AI customer support

AI agents that resolve routine questions and hand off the rest with full context.

ERP & vendor integrations

NetSuite, QuickBooks, and vendor systems wired together and kept in sync.

FAQ

E-commerce & Retail — questions

Can you connect our store to NetSuite or QuickBooks?
Yes — ERP and accounting integrations are core to what we do. We've connected e-commerce operations to NetSuite and automated accounting through QuickBooks and Avalara.
Do you build storefronts, or just automation?
Both. We build custom storefronts and internal tools as well as the automation that connects them to vendors, marketplaces, and back-office systems.
How do you use AI in e-commerce?
Common wins: AI customer-support agents, product and catalog automation, and AI-assisted operations that cut repetitive manual work.

Let's talk about your e-commerce & retail project

Tell us the problem you're facing and we'll show you the shortest path to solving it.